Position Summary
Also known as Director of First Impressions (DoFI)
Setup the front desk, welcome dancers, record their attendance, take payments and pay crew.
Pack away the front desk, takings and accessories. Payment is usually $20 per hour,
duty period is usually 2 hours. Reports to the Venue Manager.
Position Details
| Key Accountabilities |
Desired Outcome |
| be a totally awesome first impression for people coming to our classes |
dancers feel welcomed, excited and looking forward to the night ahead. |
| well prepared |
ready 15 mins before class starts |
| manage the front desk and look after the laptop and till |
items are secure, tidy and well presented |
| accurately record everyone's attendance and payment in the database |
everyone accounted for
the till balances at the end of the shift |
| accurately enter new dancers' details in the database |
names and details spelt correctly |
| trustworthy, scrupulous and protective |
dancers' personal details are kept private and are never disclosed to anyone else |
| manage the information table |
flyers, cards, notices, etc all in place, restocking if necessary |
| know what's happening and when |
aware of events in the newsletter and contents of Deb's front desk notes |
| inform dancers of any offers, workshop and parties |
people are aware of what is available and what is happening at Ceroc in Christchurch |
| develop a great rapport with dancers |
everybody loves you |
| provide cover if you are unable to work |
the front desk always has someone there
you use the online roster |
Necessary Skills and Attributes
No formal qualifications are necessary - you need to have life skills.
| Skills and Attributes |
Details |
| positive and giving |
you are a 'glass is half-full' person, you focus on the well being of others, you have a zest for life. |
| communication skills |
you are welcoming, outgoing and have excellent verbal skills |
| people skills |
you are passionate about people and enjoy connecting with them and
therefore can remember the majority of dancer's names |
| retail skills |
you thoroughly enjoy being of service to others |
| computer skills |
you can use a computer, experience with using a spreadsheet or database is useful |
| literacy and academic skills |
you have a good grasp of spelling and can handle basic maths to work out change |
| attitude and behaviour |
you have consistent attention to detail and a 'can do' attitude
you are proactive not reactive |
| problem solving |
you are able to deal with unforeseen circumstances and can think for yourself |
Key Relationships
Your main relationship is with the dancers who come along to the classes and events.
You also interact with the taxi dancers, the venue manager, other front desk receptionists and Deb and Matt.
The little bit extra that makes all the difference
Anyone can do a job satisfactorily; we are looking for people who not only meet the requirements of a job
but also inspire those around them by going out of their way to exceed those requirements.
Vacancies are advertised in the newsletter.
Updated: 7 Apr 2012